Live chat v/s cold calling: Will live chat replace cold calling as the best pre-sales process

Let’s discuss the ultimate friendly brother-sister tussle within the pre-sales process. Actually, I’m just joking. Between live chat and cold calling, there’s a serious ongoing tug of war about which pre-sales process is more important for business success. Is live… Continue Reading

What Google gets to gain from applying manual penalty to Mercola.com?

The medical behemoth ‘Mercola.com’ was slapped with a manual Google penalty, which saw its traffic wiped-out by almost 99%. If you have an ear for Google SEO news, you might have come across the Google medical update that happened around… Continue Reading

What are the best channels to generate leads that convert in 2019?

Exicted-sales-person

Today’s marketer’s job isn’t just to acquire leads, but to generate leads that converts into paying customers in 2019 and beyond… For this, you need to discover and focus on your best lead generation channels. Let me explain. As it… Continue Reading

A beginner’s guide to designing a great customer service Experience

Like a well-written book, a great customer service experience is never purely accidental; it’s always well thought-out and proactively designed. This means you need to proactively design your customer service experience that’ll lead to the best audience engagement. In other words, you… Continue Reading

Live chat for Website interactions – 10 Do’s and Don’ts

The right website interactions are a boost in the arm for your website revenue while the wrong interaction could drive away potential customers. Having the right tools and systems will help you amplify your website interactions. In this blog, we’ll… Continue Reading

How to effectively and efficiently manage your Leads?

Acquiring more leads is great. It’s also great to have multiple performing marketing campaigns. But, the ability to effectively and efficiently manage your leads could entirely change your business fortune for the better. Let’s think about it for a moment.… Continue Reading

Sales lead Tracker: Why you need more than an excel template or CRM

Today, most sales teams are constantly striving to improve their processes. They are also constantly looking for quality leads. An effective sales lead tracker meets both these goals and beyond… By having a lead tracking platform, a sales team would… Continue Reading

Five factual questions that get asked only by a highly qualified real estate lead

In the world real estate marketing and sales, leads are considered the most important raw commodity. Often, real estate people tend to think they could turn these leads into sales closures by carefully managed nourishing and interactions. In our experience,… Continue Reading

How to decide between live-chat vs chatbot?

Let me shine the spotlight on a common dilemma faced by many website owners. I.e. How do a visitor potentially find answers to their queries? Which one serves the purpose better? “Live chat operator vs chatbot” With the bots becoming… Continue Reading