Everything you need to know about live chat auto-responders

live chat autoresponder

If you start your live chat interactions with a solid handshake, it’ll be the live chat auto-responder message. A well-optimized live chat auto-responder message could warmly greet the visitor while grabbing their attention. During any live chat interaction, the auto-responders… Continue Reading

Three simple tips to build an evergreen loyal following like tom cruise

From doing enthralling halo jumps in one movie to going a full-out fighter pilot, we can reasonably assume that there isn’t a movie star in the world who can beat tom cruise in doing airborne stunts. But there’s something that… Continue Reading

Professional Live chat etiquette: Comprehensive checklist to a better website experience


The doomsday clock on every business relationships begins striking with the wrong etiquette during professional interactions. During live chat interactions, this statement becomes even more pronounced because it doesn’t include face-to-face communication. This means that you need to have a… Continue Reading

Live chat v/s cold calling: Will live chat replace cold calling as the best pre-sales process

Let’s discuss the ultimate friendly brother-sister tussle within the pre-sales process. Actually, I’m just joking. Between live chat and cold calling, there’s a serious ongoing tug of war about which pre-sales process is more important for business success. Is live… Continue Reading

What Google gets to gain from applying manual penalty to Mercola.com?

The medical behemoth ‘Mercola.com’ was slapped with a manual Google penalty, which saw its traffic wiped-out by almost 99%. If you have an ear for Google SEO news, you might have come across the Google medical update that happened around… Continue Reading

What are the best channels to generate leads that convert in 2019?


Today’s marketer’s job isn’t just to acquire leads, but to generate leads that converts into paying customers in 2019 and beyond… For this, you need to discover and focus on your best lead generation channels. Let me explain. As it… Continue Reading

A beginner’s guide to designing a great customer service Experience

Like a well-written book, a great customer service experience is never purely accidental; it’s always well thought-out and proactively designed. This means you need to proactively design your customer service experience that’ll lead to the best audience engagement. In other words, you… Continue Reading

Live chat for Website interactions – 10 Do’s and Don’ts

The right website interactions are a boost in the arm for your website revenue while the wrong interaction could drive away potential customers. Having the right tools and systems will help you amplify your website interactions. In this blog, we’ll… Continue Reading