Live chat for Website interactions – 10 Do’s and Don’ts

The right website interactions are a boost in the arm for your website revenue while the wrong interaction could drive away potential customers. Having the right tools and systems will help you amplify your website interactions. In this blog, we’ll… Continue Reading

How to effectively and efficiently manage your Leads?

Acquiring more leads is great. It’s also great to have multiple performing marketing campaigns. But, the ability to effectively and efficiently manage your leads could entirely change your business fortune for the better. Let’s think about it for a moment.… Continue Reading

How to decide between live-chat vs chatbot?

Let me shine the spotlight on a common dilemma faced by many website owners. I.e. How do a visitor potentially find answers to their queries? Which one serves the purpose better? “Live chat operator vs chatbot” With the bots becoming… Continue Reading

Five tips to proactively reduce bounce rate in 2019

Today, online commerce is all creating superior online experiences. If you are seriously thinking about your online experience, there’s one factor that acts as a true north-star. Yes, I’m talking about the bounce rate and how you can realistically reduce your… Continue Reading

Why live chat beats a chatbot at engaging visitors?

In 2019, the battle for customer acquisition is getting tougher and even more competitive. Most businesses are looking for any competitive edge that could help them win the market. In this situation, there’s one factor that comes above all the… Continue Reading

Professional Live chat etiquette: Comprehensive checklist to a better website experience

Today, a live chat personnel is akin to a companies sales person. And, a highly successful salesperson has one critical skill above all else… They are easily likeable which makes them more memorable and irreplaceable. With your business website being… Continue Reading