Live chat v/s cold calling: Will live chat replace cold calling as the best pre-sales process

Let’s discuss the ultimate friendly brother-sister tussle within the pre-sales process. Actually, I’m just joking. Between live chat and cold calling, there’s a serious ongoing tug of war about which pre-sales process is more important for business success. Is live… Continue Reading

What are the best channels to generate leads that convert in 2019?

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Today’s marketer’s job isn’t just to acquire leads, but to generate leads that converts into paying customers in 2019 and beyond… For this, you need to discover and focus on your best lead generation channels. Let me explain. As it… Continue Reading

How to effectively and efficiently manage your Leads?

Acquiring more leads is great. It’s also great to have multiple performing marketing campaigns. But, the ability to effectively and efficiently manage your leads could entirely change your business fortune for the better. Let’s think about it for a moment.… Continue Reading

Sales lead Tracker: Why you need more than an excel template or CRM

Today, most sales teams are constantly striving to improve their processes. They are also constantly looking for quality leads. An effective sales lead tracker meets both these goals and beyond… By having a lead tracking platform, a sales team would… Continue Reading

How to decide between live-chat vs chatbot?

Let me shine the spotlight on a common dilemma faced by many website owners. I.e. How do a visitor potentially find answers to their queries? Which one serves the purpose better? “Live chat operator vs chatbot” With the bots becoming… Continue Reading

A Guide to implementing smarter technology in your Real estate business

Like in any other business, technology is the yardstick for success in a real estate business. The real estate industry has tried its hand at different ongoing technologies. Mainly it’s used as a partner at increasing customer engagement and delight… Continue Reading

Why live chat beats a chatbot at engaging visitors?

In 2019, the battle for customer acquisition is getting tougher and even more competitive. Most businesses are looking for any competitive edge that could help them win the market. In this situation, there’s one factor that comes above all the… Continue Reading

Professional Live chat etiquette: Comprehensive checklist to a better website experience

Today, a live chat personnel is akin to a companies sales person. And, a highly successful salesperson has one critical skill above all else… They are easily likeable which makes them more memorable and irreplaceable. With your business website being… Continue Reading