A beginner’s guide to designing a great customer service Experience

Like a well-written book, a great customer service experience is never purely accidental; it’s always well thought-out and proactively designed. This means you need to proactively design your customer service experience that’ll lead to the best audience engagement. In other words, you… Continue Reading

Live chat for Website interactions – 10 Do’s and Don’ts

The right website interactions are a boost in the arm for your website revenue while the wrong interaction could drive away potential customers. Having the right tools and systems will help you amplify your website interactions. In this blog, we’ll… Continue Reading

Watch one of the finest Comedy routines around Sleep and why it’s important

If your team is complaining that sleep is becoming something of a misnomer, you definitely want to keep reading. And, you should definitely do something about it. How, let’s see. Did you know that studies have repeatedly shown that bad… Continue Reading