Why Your business needs 24/7 live chat services?

Posted on by Prassana Kumar

Quintessentially, running a successful business is all about effective communication. Even the best message or offer could be lost in bad communication or lack of thereof. A 24×7 website live chat service is an essential prerequisite to ensure seamless business… Continue Reading →

How to be a Successful Sales Manager who close deals in 2020?

Posted on by Prassana Kumar

When it comes to real estate, a sales manager is responsible for most of the revenue-generating activities within the business. A sales manager who can develop and maintain a healthy and productive sales process is in a better position to… Continue Reading →

How to find the best outsourced customer service provider? (including checklist)

Posted on by Prassana Kumar

To serve the customer right, you need top-notch customer service. But, if managing customer interactions isn’t your strongest suit, you need to consider outsourcing customer service. You also need to balance the benefits and risks of outsourcing your customer service… Continue Reading →

Everything you need to know about live chat auto-responders

Posted on by Prassana Kumar

If you start your live chat interactions with a solid handshake, it’ll be the live chat autoresponder message. They can warmly greet your visitors or show them a perfectly legit reason to slide with your competition. First of all, let’s… Continue Reading →

Three simple tips to build an evergreen loyal following like tom cruise

Posted on by Prassana Kumar

From doing enthralling halo jumps in one movie to going a full-out fighter pilot, we can reasonably assume that there isn’t a movie star in the world who can beat tom cruise in doing airborne stunts. But there’s something that… Continue Reading →

Professional Live chat etiquette: Comprehensive checklist to a better website experience

Posted on by Prassana Kumar

Don’t you worry about how you come across to your real life customer or leads? You should take equal or more care about how your live chat interactions. So, let’s talk about having the right live chat etiquette. If a… Continue Reading →

Live chat v/s cold calling: Will live chat replace cold calling as the best pre-sales process

Posted on by Prassana Kumar

Let’s discuss the ultimate friendly brother-sister tussle within the pre-sales process. Actually, I’m just joking. Between live chat and cold calling, there’s a serious ongoing tug of war about which pre-sales process is more important for business success. Is live… Continue Reading →

What Google gets to gain from applying manual penalty to Mercola.com?

Posted on by Prassana Kumar

The medical behemoth ‘Mercola.com’ was slapped with a manual Google penalty, which saw its traffic wiped-out by almost 99%. If you have an ear for Google SEO news, you might have come across the Google medical update that happened around… Continue Reading →