To serve the customer right, you need top-notch customer service. But, if managing customer interactions isn’t your strongest suit, you need to consider outsourcing customer service. You also need to balance the benefits and risks of outsourcing your customer service… Continue Reading
The right Presales processes can help you close more deals and acquire more customers. Let’s look at Presales steps that will increase revenue. Continue Reading
If you start your live chat interactions with a solid handshake, it’ll be the live chat autoresponder message. They can warmly greet your visitors or show them a perfectly legit reason to slide with your competition. First of all, let’s… Continue Reading
From doing enthralling halo jumps in one movie to going a full-out fighter pilot, we can reasonably assume that there isn’t a movie star in the world who can beat tom cruise in doing airborne stunts. But there’s something that… Continue Reading
If a business doesn’t have the right professional live chat etiquette, you can firmly say that its doomsday clock has already started ticking. without direct face-to-face communication, the way you communicate could decide the outcome of your live chat interaction.… Continue Reading
Let’s discuss the ultimate friendly brother-sister tussle within the pre-sales process. Actually, I’m just joking. Between live chat and cold calling, there’s a serious ongoing tug of war about which pre-sales process is more important for business success. Is live… Continue Reading
The medical behemoth ‘Mercola.com’ was slapped with a manual Google penalty, which saw its traffic wiped-out by almost 99%. If you have an ear for Google SEO news, you might have come across the Google medical update that happened around… Continue Reading
Today’s marketer’s job isn’t just to acquire leads, but to generate leads that converts into paying customers in 2019 and beyond… For this, you need to discover and focus on your best lead generation channels. Let me explain. As it… Continue Reading
Like a well-written book, a great customer service experience is never purely accidental; it’s always well thought-out and proactively designed. This means you need to proactively design your customer service experience that’ll lead to the best audience engagement. In other words, you… Continue Reading
The right website interactions are a boost in the arm for your website revenue while the wrong interaction could drive away potential customers. Having the right tools and systems will help you amplify your website interactions. In this blog, we’ll… Continue Reading